24×7 Cybersecurity Technical Office (OTS) | GRUPO LINKA
SECURITY TECHNICAL OFFICE · 24×7

Cybersecurity Technical Office 24×7 (OTS)

Your security never rests, and neither does the office: governance and engineering every day.

A Security Technical Office governs, maintains and evolves all your cybersecurity every day. Ours unifies governance, engineering and operation in a single 24×7 managed service, with which you protect your organization, comply with the ENS and NIS2, and stop relying on improvisation.

GovernanceEngineeringCompliance24×7×365Spartan SOC
Talk to our Technical Office See how it works ↓
24×7×365
Continuous coverage
2 capas
Governance + Engineering
SLA
Committed response
+10 ISO
Certifications
IN SUMMARY

Governance and engineering, under one team

An OTS designs, maintains and evolves your cybersecurity; the SOC watches it in real time. They complement each other.
It works in two layers: governance (policies, risks, compliance) and technical engineering (firewall, hardening, EDR/SASE).
Support 24×7×365 with SLA, sustaining the ENS and NIS2 all year round.
OTS
GOVERNANCE
ENGINEERING
24×7
[ THE PROBLEM ]

Cybersecurity doesn’t fail for lack of tools, but for lack of a Technical Office to govern it every day

Most organizations already have firewalls, EDR, VPN and backups, and are still exposed. The reason is that buying technology is not the same as keeping it tuned. Without a function to govern it daily, rules pile up, patches fall behind and vulnerabilities stay open.

Firewall rules pile up and nobody cleans them. Patches fall behind. Policies age. Detected vulnerabilities go months without closing. And when the ENS audit or the NIS2 requirement arrives, you discover everything was there, but nothing was maintained.

That is exactly where a Security Technical Office comes in.

Unpruned firewall rules+312
Pending patches27 days
Open vulnerabilitiesunclosed
Outdated policies2023
With OTS: governed and verified daily
[ WHAT IT IS ]

What is a Security Technical Office (OTS)?

A Security Technical Office is the unit that takes on the governance, coordination and continuous engineering of an organization’s cybersecurity. It designs the security framework, deploys it, maintains it and evolves it, and coordinates the other players: suppliers, vendors, internal teams and the SOC itself.

Put simply: if the SOC watches and responds in real time, the OTS builds, maintains and perfects everything the SOC watches. One does not replace the other: they complement each other.

The difference from classic consulting is that an OTS doesn’t just recommend: it also executes. It enters your platforms, reviews configurations, prunes rules, tunes detections and chases vulnerability remediation until they are closed.

Governance criteria
knowing what to do and why
Technical capability
knowing how to do it
Continuity
doing it every day
Security Technical Office that governs and executes cybersecurity Talk to your Technical Office
[ THE TWO LAYERS ]

Governance and Engineering: the Two Layers of an OTS

A complete OTS works on two levels at once: the governance layer defines the criteria and the engineering layer executes the technical work. The balance between the two is what makes it effective.

LAYER 1 · GOVERNANCE

We define the security criteria

A living framework of policies, standards and risk analysis, with team awareness.
Continuous compliance with ENS, ISO 27001, GDPR and NIS2, with reporting to management.
LAYER 2 · ENGINEERING

We execute and operate the defense

Hardening and pruning of firewall, NGFW, VPN, segmentation and hardening (CIS/CCN-STIC).
Vulnerability management and tuning of EDR/XDR, DLP and SASE, until the risk is closed.
NO-COMMITMENT DIAGNOSIS

Which layer is your security failing on right now?

We find out with you in an initial no-commitment session: we locate your blind spots and tell you where to start.

Request an initial diagnosis Call us: 91 252 31 74

Governance without execution is theory. Execution without governance is chaos. Our OTS gives you both.

24×7
ACTIVE ON-CALL · 365 DAYS
[ 24×7 SERVICE ]

Support real 24×7, not a mailbox read in the mornings

Our 24×7 Security Technical Office operates 365 days a year, backed by the Spartan SOC and an on-call team, with response times committed by SLA.

Expert point of contact at any hour, not an answering machine; committed response by SLA.
El Spartan SOC detects and the OTS tunes the detection and acts on the cause, coordinated 24×7.

Your perimeter is active 24 hours a day. Your defense should be too.

[ THE TEAM ]

Senior, certified profiles behind your Technical Office

GRUPO LINKA’s OTS is made up of senior certified profiles; we don’t learn on your infrastructure: we arrive already knowing.

Engineers certified on the leading platforms and specialists in ENS, NIS2 and ISO 27001.
A team model, not a single-person one: your security never depends on someone being available.
Security Architect
Network Engineer
Systems Engineer
Vulnerability Analyst
Compliance Manager
SOC Analyst
[ HOW EACH PIECE FITS ]

OTS, SOC and vCISO: how they differ

The vCISO defines the security strategy; the OTS governs and executes the day-to-day engineering; the SOC watches, detects and responds in real time. They don’t compete: they are three complementary layers that can be contracted separately or unified.

vCISO
THE STRATEGY

Sets the direction, prioritizes by business and liaises with management.

See vCISO service →
OTS
GOVERNANCE & ENGINEERING

Designs, deploys, changes, tunes, hardens and verifies the entire security apparatus, every day.

THIS PAGE
SOC
REAL-TIME OPERATION

Watches, detects and responds to threats 24×7.

See Spartan SOC →

At GRUPO LINKA you can contract each layer separately or unify them in a single managed service. When your organization isn’t big enough for three teams, we are all three.

Tell us how your security is set up today

We’ll tell you which layer you’re missing and how to cover it without duplicating costs.

I want to talk to an expert
[ WHY GRUPO LINKA ]

Why trust your OTS to GRUPO LINKA

GRUPO LINKA is a managed cybersecurity consultancy with its own Spartan SOC, Fortinet Expert Partner status, ENS High conformity and NIS2, and more than ten ISO certifications. It doesn’t resell licenses: it operates security end to end.

Our own senior team

A broad in-house team of certified engineers and analysts: your OTS doesn’t depend on third parties or a single person.

Our own Spartan SOC 24×7

Real security operation, not subcontracted to an opaque third party. Learn more

Fortinet Expert Partner

The highest partnership level, with certified engineering across the whole platform. Learn more

Compliance as standard

ENS High conformity, NIS2 and ISO 27001, among more than ten ISO certifications. Learn more

Leading ecosystem

Fortinet, Microsoft, Netskope, SentinelOne and Veeam integrated in a single service.

Managed service

We take the operational load off you; you focus on your business.

[ WHO IT IS FOR ]

This Security Technical Office is for you if…

You have security technology but nobody to keep it tuned every day.
You depend on a single person (internal or external) and that dependence makes you nervous.
You are required to comply with ENS or NIS2 and need to sustain compliance, not just pass a one-off audit.
Your IT team is overloaded and security is always left for when there’s time.
You want a single technical owner of your security, with SLA and 24×7 availability.
Your projects go to production without a prior security review.

If you recognize yourself in two or more of these points, your security needs a Technical Office.

[ COMPLIANCE ]

OTS and ENS and NIS2 compliance: sustaining it all year

El ENS y la directiva NIS2 require maintaining controls, evidence and security maturity continuously, not a one-off effort. An OTS is the structure that prevents that compliance from degrading between audits.

We handle the maintenance of the compliance framework, the generation and custody of evidence, audit preparation and the translation of each regulatory requirement into real, verifiable technical controls. Compliance stops being an anxious annual sprint and becomes a permanent state.

Ask us about your compliance situation
ENS
HIGH CAT.
National Framework
★ ★ ★ ★
NIS2
★ ★ ★ ★
European Directive
[ FREQUENTLY ASKED QUESTIONS ]

Frequently Asked Questions about the OTS

What is a Security Technical Office (OTS)?+

It’s the unit that governs, coordinates and executes the continuous engineering of an organization’s cybersecurity: it designs the security framework, maintains it, tunes it and verifies it is met, coordinating with the SOC and internal teams.

What is the difference between an OTS and a SOC?+

El SOC operates in real time: it watches, detects and responds to threats. The OTS governs and does the engineering: it designs, changes, tunes, hardens and verifies everything the SOC watches. They complement each other.

How does an OTS differ from hiring an in-house security technician?+

An in-house technician is a single person with a single schedule and profile. An OTS is a multidisciplinary team, with 24×7 coverage, SOC backing and experience across multiple environments, for a predictable cost and with no risk of knowledge loss.

Does the OTS replace my IT department?+

No, it reinforces it. Your IT keeps running the day-to-day of the business; the OTS provides the criteria and the specialized security hands that a generalist team does not always have.

Can I contract only the technical part or only the governance part?+

Yes. The service is modular. We start where you need it most and scale according to your maturity.

Does an OTS help comply with the ENS and NIS2?+

Yes. It keeps the compliance framework, evidence and technical controls continuously, so compliance does not degrade between audits.

How does the service start?+

With an initial diagnosis session in which we analyze your real situation and propose a concrete start-up plan. No commitment.

[ TRUST & COMPLIANCE ]

Certifications & Tier-1 Alliances

We operate under the most demanding standards and with the market-leading vendors to guarantee your security, your continuity and your regulatory compliance, including the NIS2.

CERTIFIED
ISO
9001
COMPANY
Quality Management
CERTIFIED
ISO
27001
COMPANY
Information Security
CONFORMITY
ENS
HIGH CAT.
National Security Framework
CERTIFIED
ISO
27018
COMPANY
Personal Data in the Cloud
CERTIFIED
ISO
14001
COMPANY
Environmental Management
CERTIFIED
ISO
20000
COMPANY
IT Service Management
CERTIFIED
ISO
22301
COMPANY
Business Continuity

Put Your Security in the Hands of a 24×7 Technical Office

Tell us your situation and we’ll propose a start-up plan tailored to your organization, your sector and your compliance obligations.

[ IN SUMMARY ]

GRUPO LINKA’s 24×7 Security Technical Office unifies governance, engineering and operation of your cybersecurity in a single managed service, with expert support 24 hours a day, 365 days a year, backed by the Spartan SOC. It sustains compliance with the ENS y NIS2 all year round, with its own SOC, Fortinet Expert Partner status via Fortinet Expert, and more than ten ISO certifications. It’s one piece of our ciberseguridad gestionada, dentro de la IT security for businesses, and works alongside LINKA Shield One.

CallContact