IT Outsourcing: External IT Department | GRUPO LINKA
IT SUPPORT · IT OUTSOURCING

IT Outsourcing: Your IT Department, Without Having to Build It

With our IT outsourcing you access an in-house team of multiple certified technicians, part-time or full-time. We integrate into your structure to deliver IT solutions, reducing costs and letting you focus on growing your business.

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Multiple In-House Technicians

A large team of highly experienced, fully certified in-house professionals.

Reduce Operating Costs

Access top-quality human resources while significantly reducing your costs.

Part-Time or Full-Time

Resident staff part-time or full-time to handle specific projects or services.

We Integrate into Your Company

We integrate into your organizational structure to deliver IT solutions as one more team.

[ THE CHALLENGE ]

Can’t Build Your Own IT Department?

The big obstacle for many companies, especially medium and small ones, is the impossibility of forming their own IT department for budget or infrastructure reasons. In those cases IT outsourcing becomes the best alternative to stay up to date and competitive, backed by highly specialized staff.

[ THREE SUPPORT TIERS ]

The Profile You Need, at Every Tier

From helpdesk support to the administration of complex systems: three tiers of in-house professionals to cover exactly what your company requires.

N1

Tier 1 Technicians

They support IT/Helpdesk departments and other basic company tasks.

N2

Advanced Technicians (N2)

Support for server configuration, security, networks and process virtualization, among others.

N3

Tier 3 Specialists

With advanced IT knowledge for the administration of complex computer systems.

[ WHY OUTSOURCE ]

IT Outsourcing, the Perfect Ally of Your Growth

Cost Reduction

IT outsourcing significantly reduces your company’s operating costs.

Top Talent, No Training Needed

Rely on top-quality human resources without funding high training and upskilling costs.

Focus on Your Business

Focus on growing your business: we take care of the technology.

A Platform Tailored to You

Backed by a technology platform adapted to your company’s real needs.

Certified Staff

A fully certified in-house team with extensive experience in the most advanced IT areas.

Regulatory Compliance

All staff comply with the applicable privacy and data-protection regulations.

[ MODES ]

You Decide How and How Much

Part-Time

A resident technician for the days or hours your company needs, integrated into your team.

Full-Time

Dedicated full-time staff at your premises or remotely, as one of the team.

Per Project

Specialized reinforcement for a specific project or service, for as long as it lasts.

[ AREAS WE COVER ]

A Team for Everything IT

IT Maintenance IT Security IT Consulting Cloud Infrastructure WiFi Network Audit Systems & Servers Virtualization Helpdesk
[ YOU CHOOSE THE CONTROL ]

Any Profile, with the Oversight You Want

We provide any technical profile you need. And you decide how you manage it: under our control and oversight layer, or fully delegated to your own team.

SUPERVISED MODEL

With Our Control Layer

We provide the profile and also supervise it: coordination, quality control, reporting and the backing of the whole GRUPO LINKA team behind it.

Continuous supervision and quality control
Coordination and reporting by LINKA
Backing of our whole team and back-up
DELEGATED MODEL

Fully Delegated to You

We integrate the profile into your organization and it works under your direction, as one more member of your team, with the flexibility you need.

The profile reports directly to your company
Integrates as one more member of your team
Total flexibility: part-time or full-time
Design your custom team
[ YOUR TEAM, ON DEMAND ]

A Complete IT Department, Without Your Own Headcount

You don’t hire one person: with our IT outsourcing you get a whole team, helpdesk (N1), advanced technicians (N2), specialists (N3), account manager and CISO, that orbits around your company and scales as you need.

TU EMPRESA N1N2N3ManagerCISO
[ FREQUENTLY ASKED QUESTIONS ]

We Answer Your Questions

How is it different from maintenance?+

With outsourcing you have dedicated IT staff integrated into your structure, part-time or full-time, not just incident resolution.

Can I hire part-time only?+

Yes. You choose the mode: part-time, full-time or per project, as you need.

Is your staff certified?+

Yes. We have multiple certified in-house technicians with extensive experience in the most advanced IT areas.

[ TRUST & COMPLIANCE ]

Certifications & Tier-1 Alliances

We operate under the most demanding standards and with the market-leading vendors to guarantee your security, your continuity and your regulatory compliance, including the NIS2.

CERTIFIED
ISO
9001
COMPANY
Quality Management
CERTIFIED
ISO
27001
COMPANY
Information Security
CONFORMITY
ENS
HIGH CAT.
National Security Framework
CERTIFIED
ISO
27018
COMPANY
Personal Data in the Cloud
CERTIFIED
ISO
14001
COMPANY
Environmental Management
CERTIFIED
ISO
20000
COMPANY
IT Service Management
CERTIFIED
ISO
22301
COMPANY
Business Continuity

Shall We Talk About Your IT Team?

We design IT outsourcing tailored to your company, your projects and your budget.

[ IN SUMMARY ]

GRUPO LINKA offers IT outsourcing: outsource your IT department with dedicated technicians, support and full management. We are a Fortinet Expert Partner with our own 24/7 SOC (Spartan SOC), certified in ISO 27001 and with ENS High Level accreditation, and we provide service across Spain.

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